Onboarding Critical Talent in Days: Establishing a Federal STEM Talent Pool
It often takes the federal government months to hire for critical science and technology (STEM) roles, far too slow to respond effectively to the demands of emerging technologies (e.g., artificial intelligence), disasters (COVID), and implementing complex legislation (CHIPS). One solution is for the Federal Government to create a pool of pre-vetted STEM talent to address these needs. This memo outlines how the federal government can leverage existing authorities and hiring mechanisms to achieve this goal, making it easier to respond to staffing needs for emerging policies, technologies, and crises in near-real time.
To lead the effort, the White House should appoint a STEM talent lead (or empower the current Tech Talent Task Force Coordinator or Senior Advisor for Talent Strategy). The STEM talent lead should make a national call to action for scientists and technologists to join the government. They should establish a team in the Executive Office of the President (EOP) to proactively recruit and vet candidates from underrepresented groups, and establish a pool of talent that is available to every agency on-demand.
Challenge and Opportunity
In general, agencies are lagging in adopting best practices for government hiring. This includes the Subject Matter Expert Qualifications Assessment (SMEQA, a hiring process that replaces simple hiring questionnaires with efficient subject-matter-expert-led interviews), shared certificate hiring (which allow qualified but unsuccessful candidates to be hired into similar roles without having to reapply or re-interview), flexible hiring authorities (which allow the government to recruit talent for critical roles (e.g. cybersecurity) more efficiently and allow for alternative work arrangements, such as remote work), proactive sourcing (individual identification and relationship building), and continuous recruiting.
Failure to effectively leverage these hiring tools leads to significant delays in federal hiring, which in turn makes it difficult or impossible for the federal government to nimbly handle rapidly emerging and evolving STEM issue areas (e.g., AI, cybersecurity, extreme weather, quantum computing) and to execute on complex implementation demands.
There is an opportunity to correct this failure by empowering a STEM talent lead in the White House. The talent lead would work with agencies to build a national pool of pre-vetted STEM talent, with the goal of making it possible for federal agencies to fill critical roles in a matter of days – especially when crises strike. This will save the government time, effort, and money while delivering a better candidate experience, which is critical when hiring for in-demand roles.
Plan of Action
The federal government should adopt a four-part plan of action to realize the opportunity described above.
Recommendation 1. Hire and empower a STEM talent lead for critical hiring needs
The next administration should recruit, hire, and empower a STEM talent lead in the Executive Office of the President. The STEM lead should be offered a senior role, either political (Special Assistant to the President) or a senior-level civil service role. The role should sit in the White House Office of Science and Technology Policy (OSTP) and report to the OSTP director. The STEM talent lead would be tasked with coordinating hiring for critical STEM roles throughout the government. Similar roles currently exist, but are limited to specific subject areas. For instance, the Tech Talent Task Force Coordinator coordinates tech talent policy in an effort to scale hiring and manages a task force that seeks to align agency talent needs. The Senior Advisor for Talent Strategy serves a similar function. The Senior Advisor leads a “tech surge” at the Office of Management and Budget, pulling together workforce and technology policy implementation, including efforts to speed up hiring. Either of these roles could be elevated to the STEM lead, or a new position could be created.
The STEM talent lead would also coordinate government units that have already been established to help deliver STEM talent to federal agencies efficiently. Such units include the United States Digital Service, 18F, Presidential Innovation Fellows, the Lab at the Office of Personnel Management (OPM), the Department of Homeland Security’s Artificial Intelligence Corps, and the Digital Corps at the General Services Administration. The STEM talent lead should be empowered to pull experts from these teams into OSTP for short details to define critical hiring needs. The talent lead should also be responsible for coordinating efforts among the various groups. The goal would not be to supplant the operations of these individual groups, rather to learn from and streamline government-wide efforts in critical fields.
Recommendation 2. Proactive, continuous hiring for key roles across the government
The STEM talent lead should work with the administration and agencies to define the most critical and underrepresented scientific and technical skill sets and identify the highest impact placement for them in the federal government. This is currently being done under the Executive Order on Artificial Intelligence which could be expanded to include all STEM needs. The STEM Lead should establish sourcing strategies and identify prospective hires, possibly building on OPM’s Talent Network goals.
The lead should also collaborate with public and private subject matter experts and use approved and tested hiring processes, such as SMEQA and shared certificates, to pre-vet candidates. These experts would then be placed on a government-wide hiring certificate so that every federal agency could make them a job offer. Once vetted and placed on a government-wide hiring certificate, experts would be available for agencies to onboard within days.
Recommendation 3. Implement a “shared-certificate-by-default” policy
Traditionally, more than one qualified applicant will apply to a federal job opening. In most cases, one applicant will be chosen and the rest rejected, even if the government (even the same agency) has another open role for the same job class. This creates an unnecessary burden on qualified applicants and the government. Qualified applicants should only have to apply once when multiple opportunities exist for the same or similar jobs. This exists, to a limited extent, for excepted service applicants but not for everyone. To achieve this, all critical, scientific, and national security roles should default to shared hiring certificates. Sharing hiring certificates is an approved federal policy but is not the default. The Office of Management and Budget (OMB) could issue a policy memo making shared certificates the default, and then work with the OPM to implement it.
Furthermore, the STEM talent lead should coordinate a centralized list of qualified applicants who were not chosen off of shared certificates if they opt-in to receiving job offers from other agencies. This functionality, called “Talent Programs,” has been piloted through USAJobs but has had limited success due to a lack of centralized support.
Recommendation 4. Let departing employees remain available for rapid re-hire into federal roles
Departing staff in critical roles (as determined by the STEM talent lead; see Recommendation 2) with good performance reviews should be offered an opportunity to join a central pool of experts that are available for rehire. The government invests heavily in hiring, training, and providing security clearances to employees with an expectation that they will serve long careers. 20+ year careers, however, are no longer the norm for most applicants. Increasingly, talent is lost to burnout, lack of opportunity inside government, or a desire to do something different. Current policy offers only “reinstatement” benefits, which allow former federal employees to apply for jobs without competing with the broader public. Reinstatement job seekers are still required to apply from scratch to individual positions.
Former employees are a critical group when staffing up quickly. Immediate access to staff with approved security clearances is particularly critical in national emergencies. Former employees also bring their prior training and cultural awareness, making them more effective, quicker than new hires. To incentivize participation from departing employees, the government could offer to maintain their security clearance, give them access to their Thrift Savings Plan and/or medical insurance, and other benefits. This could be piloted through existing authorities (e.g., as intermittent consultants) and OMB and/or OPM could develop a new retention policy based on the outcomes of that pilot.
Conclusion
The federal government needs to establish processes to proactively recruit for key roles, help every qualified candidate get a job, and rapidly respond to STEM staffing needs for critical and complex policies, technologies, and crises. A central pool of science and technology experts can be called upon to fill permanent roles, respond to emergencies, and provide advisory services. Talent can enter and exit the pool as needed, providing the government access to a broad set of skills and experience to pull from immediately.
This action-ready policy memo is part of Day One 2025 — our effort to bring forward bold policy ideas, grounded in science and evidence, that can tackle the country’s biggest challenges and bring us closer to the prosperous, equitable and safe future that we all hope for whoever takes office in 2025 and beyond.
Yes. It can take several months to establish and execute a government-wide hiring action, especially when relying on OPM for approvals. Once a candidate is vetted and placed on a shared certificate, however, the only delay in hiring is an individual agency’s onboarding procedure. Some agencies are already able to hire in days, others will need support refining their processes if they want the fastest response times.
Yes, both processes are approved by OPM and have been implemented many times with positive results. Despite their success, they remain a small portion of overall hiring processes.
The government has diverse talent, just not enough of it. Pooled and government-wide hiring are ways to leverage limited skill sets to increase the number of experts in any given field. In other words, these are approaches that use critical talent from several agencies to vet potential hires that can be distributed to agencies without the expertise to vet the talent themselves. In this way, talent is seeded throughout the government. Those experts can then ramp up hiring in their own agency, accelerating the hiring of critical skills.
While there are costs to developing these capabilities they will likely be offset in the short term by savings in agencies that no longer need to run time-consuming and labor-intensive job searches. The government will benefit from having fewer people with more expertise operating a centralized service. This program also builds on work that has already been piloted, such as SMEQA and Talent Networks which could also be streamlined to provide greater government-wide efficiency.
Given the government-wide nature of the project, it could be funded in subsequent years through OMB’s Cross Agency Priority (CAP) process, which takes place at the end of the fiscal year. CAP recovers unspent funds from federal agencies to fund key projects. The CAP process was used to successfully scale the SMEQA process and the Digital IT Acquisition Program (DITAP), both of which were similar in scope to this proposal.
It is unlikely that this proposal would increase retirements. The problem recently faced by the Secret Service is a program where agents can retire and then take on part-time work after retirement.
The proposal in this memo, by contrast, focuses on pre-retirement-age personnel who are leaving federal service for a variety of reasons. The goal is to make it easier for this pool to rejoin either permanently (pre-vetted for competitive hiring), temporarily (using non-competitive hiring authorities or political avenues), or as advisors (intermittent consultants).
Reinstatement is the process of rejoining the federal government after having served for a minimum of three years. The benefit of reinstatement is that applicants can apply for non-public jobs, where they compete for jobs against internal candidates rather than the public. Reinstatement requires applicants to apply to individual jobs.
By entering the STEM talent pool, this memo envisions that candidates in critical roles with positive performance reviews would not have to apply for jobs. Instead, agencies looking to hire for critical roles would be able to offer a candidate from this pool a job (without the candidate having to apply). If the candidate accepts, the agency would then be able to onboard them immediately.
Critical roles will and should change over time. Part of the duties of the STEM talent lead would be to continually research and define the emerging needs of the STEM workforce and proactively define what roles are critical for the government.
Yes, but it is often hard to find and decipher. FedScope contains federal hiring data that can be mined for insights. For example, 45% of Federal STEM employees who separated from large agencies from 2020-2024 were people who quit, rather than retired from service. The average length of service has dropped since 2019 and is far below retirement age (11.6 years). Internal federal data has also shown a significant drop in IT employees (2210 series jobs) under the age of 35 across CFO Act agencies.
Where should this office be located in the Federal Government?
The most likely place to pilot the STEM talent team would be in the Executive Office of the President, either as a political role (e.g., Special Assistant to the President) in the Office of Science and Technology Policy or limited-term career role (e.g., Senior Leader or Scientific and Professional). The White House’s authority to coordinate and convene experts from across the government makes it an ideal location to operate from at first. Proximity to the President would make it easier to research critical roles throughout government, coordinate the efforts of disparate hiring programs throughout government, and recruit applicants.
Ultimately, however, the team could be piloted anywhere in the government with sufficient centralized authority. After a defined pilot period, the team may benefit from moving into a less political environment. The team should be founded in an environment that is friendly to iteration, risk-taking, and policy coordination.
Better Hires Faster: Leveraging Competencies for Classifications and Assessments
A federal agency takes over 100 days on average to hire a new employee — with significantly longer time frames for some positions — compared to 36 days in the private sector. Factors contributing to extended timelines for federal hiring include (1) difficulties in quickly aligning position descriptions with workforce needs, and (2) opaque and poor processes for screening applicants.
Fortunately, federal hiring managers and HR staffing specialists already have many tools at their disposal to accelerate the hiring process and improve quality outcomes – to achieve better hires faster. Inside and outside their organizations, agencies are already starting to share position descriptions, job opportunity announcements (JOAs), assessment tools, and certificates of eligibles from which they can select candidates. However, these efforts are largely piecemeal and dependent on individual initiative, not a coordinated approach that can overcome the pervasive federal hiring challenges.
The Office of Personnel Management (OPM), Office of Management and Budget (OMB) and the Chief Human Capital Officers (CHCO) Council should integrate these tools into a technology platform that makes it easy to access and implement effective hiring practices. Such a platform would alleviate unnecessary burdens on federal hiring staff, transform the speed and quality of federal hiring, and bring trust back into the federal hiring system.
Challenge and Opportunity
This memo focuses on opportunities to improve two stages in the federal hiring process: (1) developing and posting a position description (PD), and (2) conducting a hiring assessment.
Position Descriptions. Though many agencies require managers to review and revise PDs annually, during performance review time, this requirement often goes unheeded. Furthermore, volatile occupations for which job skills change rapidly – think IT or scientific disciplines with frequent changes to how they practice (e.g., meteorology) or new technologies that upend how analytical skills (e.g., data analytics) are practiced – can result in yet more changes to job skills and competencies embedded in PDs.
When a hiring manager has an open position, a current PD for that job is necessary to proceed with the Job Opportunity Announcement (JOA)/posting. When the PD is not current, the hiring manager must work with an HR staffing specialist to determine the necessary revisions. If the revisions are significant, an agency classification specialist is engaged. The specialist conducts interviews with hiring managers and subject-matter experts and/or performs deeper desk audits, job task analyses, or other evaluations to determine the additional or changed job duties. Because classifiers may apply standards in different ways and rate the complexity of a position differently, a hiring manager can rarely predict how long the revision process will take or what the outcome will be. All this delays and complicates the rest of the hiring process.
Hiring Assessments. Despite a 2020 Executive Order and other directives requiring agencies to engage in skills-based hiring, agencies too often still use applicant self-certification on job skills as a primary screening method. This frequently results in certification lists of candidates who do not meet the qualifications to do the job in the eyes of hiring managers. Indeed, a federal hiring manager cannot find a qualified candidate from a certified list approximately 50% of the time when only a self-assessment questionnaire is used for screening. There are alternatives to self-certification, such as writing samples, multiple-choice questions, exercises that test for particular problem-solving or decision-making skills, and simulated job tryouts. Yet hiring managers and even some HR staffing specialists often don’t understand how assessment specialists decide what methods are best for which positions – or even what assessment options exist.
Both of these stages involve a foundation of occupation- and grade-level competencies – that is, the knowledge, skills, abilities, behaviors, and experiences it takes to do the job. When a classifier recommends PD updates, they apply pre-set classification standards comprising job duties for each position or grade. These job duties are built in turn around competencies. Similarly, an assessment specialist considers competencies when deciding how to evaluate a candidate for a job.
Each agency – and sometimes sub-agency unit – has its own authority to determine job competencies. This has caused different competency analyses, PDs, and assessment methods across agencies to proliferate. Though the job of a marine biologist, Grade 9, at the National Oceanic and Atmospheric Administration (NOAA) is unlikely to be considerably different from the job of a marine biologist, Grade 9 at the Fish and Wildlife Service (FWS), the respective competencies associated with the two positions are unlikely to be aligned. Competency diffusion across agencies is costly, time-consuming, and duplicative.
Plan of Action
An Intergovernmental Platform for Competencies, PDs, Classifications, and Assessment Tools to Accelerate and Improve Hiring
To address the challenges outlined above, the Office of Personnel Management (OPM), Office of Management and Budget (OMB) and the Chief Human Capital Officers (CHCO) should create a web platform that makes it easy for federal agencies to align and exchange competencies, position descriptions, and assessment strategies for common occupations. This platform would help federal hiring managers and staffing specialists quickly compile a unified package that they can use from PD development up to candidate selection when hiring for occupations included on the platform.
To build this platform, the next administration should:
- Invest in creating Position Description libraries starting with the unitary agencies (e.g. the Environmental Protection Agency) then broadening out to the larger, disaggregated ones (e.g., the Department of Health and Human Services). Each agency should assign individuals responsible for keeping PDs in the libraries current at those agencies. Agencies and OPM would look for opportunities to merge common PDs. OPM would then aggregate these libraries into a “master” PD library for use within and across agencies. OPM should also share examples of best-in-class JOAs associated with each PD. This effort could be piloted with the most common occupations by agency.
Adopt competency frameworks and assessment tools already developed by industry associations, professional societies and unions for their professions. These organizations have completed the job task analyses and have developed competency frameworks, definitions, and assessments for the occupations they cover. For example, IEEE has developed competency models and assessment instruments for electrical and computer engineering. Again, this effort could be piloted by starting with the most common occupations by agency, and the occupations for which external organizations have already developed effective competency frameworks and assessment tools. - Create a clearinghouse for assessments at OPM indexed to each occupation associated in the PD Library. Assign responsibility to lead agencies for those occupations responsible for the PDs to keep the assessments current and/or test banks robust to meet the needs of the agencies. Expand USA Hire and funding to provide open access by agencies, hiring managers, HR professionals and program leaders.
- Standardize classification determinations for occupations/grade levels included in the master PD library. This will reduce interagency variation in classification changes by occupation and grade level, increase transparency for hiring managers, and reduce burden on staffing specialists and classifiers.
- Delegate authority to CHCOs to mandate use of shared, common PDs, assessments, competencies, and classification determinations. This means cleaning up the many regulatory mandates that do not already designate the agency-level CHCOs with this delegated authority. The workforce policy and oversight agencies (OPM, OMB, Merit Systems Protection Board (MSPB), Equal Employment Opportunity Commission (EEOC)) need to change the regulations, policies, and practices to reduce duplication, delegate decision making, and lower variation (For example, allow the classifiers and assessment professionals to default to external, standardized occupation and grade-level competencies instead of creating/re-creating them in each instance.)
- Share decision frameworks that determine assessment strategy/tool selection. Clear, public, transparent, and shared decision criteria for determining the best fit assessment strategy will help hiring managers and HR staffing specialists participate more effectively in executing assessments.
- Agree to and implement common data elements for interoperability. Many agencies will need to integrate this platform into their own talent acquisition systems such as ServiceNow, Monster, and USA Staffing. To be able to transfer data between them, the agencies will need to accelerate their work on common HR data elements in these areas of position descriptions, competencies, and assessments.
Data analytics from this platform and other HR talent acquisition systems will provide insights on the effectiveness of competency development, classification determinations, effectiveness of common PDs and joint JOAs, assessment quality, and effectiveness of shared certification of eligible lists. This will help HR leaders and program managers improve how agency staff are using common PDs, shared certs, classification consistency, assessment tool effectiveness, and other insights.
Finally, hiring managers, HR specialists, and applicants need to collaborate and share information better to implement any of these ideas well. Too often, siloed responsibilities and opaque specialization set back mutual accountability, effective communications, and trust. These actions entail a significant cultural and behavior change on the part of hiring managers, HR specialists, Industrial/Organizational psychologists, classifiers, and leaders. OPM and the agencies need to support hiring managers and HR specialists in finding assessments, easing the processes that can support adoption of skills-based assessments, agreeing to common PDs, and accelerating an effective hiring process.
Conclusion
The Executive Order on skills-based hiring, recent training from OPM, OMB and the CHCO Council on the federal hiring experience, and potential legislative action (e.g. Chance to Compete Act) are drivers that can improve the hiring process. Though some agencies are using PD libraries, joint postings, and shared referral certificates to improve hiring, these are far from common practice. A common platform for competencies, classifications, PDs, JOAs, and assessment tools, will make it easier for HR specialists, hiring managers and others to adopt these actions – to make hiring better and faster.
Opportunities to move promising hiring practices to habit abound. Position management, predictive workforce planning, workload modeling, hiring flexibilities and authorities, engaging candidates before, during, and after the hiring process are just some of these. Making these practices everyday habits throughout agency regions, states and programs rather than the exception will improve hiring. Looking to the future, greater delegation of human capital authorities to agencies, streamlining the regulations that support merit systems principles, and stronger commitments to customer experience in hiring, will help remove systemic barriers to an effective customer-/and user-oriented federal hiring process.
Taking the above actions on a common platform for competency development, position descriptions, and assessments will make hiring faster and better. With some of these other actions, this can change the relationship of the federal workforce to their jobs and change how the American people feel about opportunities in their government.
This action-ready policy memo is part of Day One 2025 — our effort to bring forward bold policy ideas, grounded in science and evidence, that can tackle the country’s biggest challenges and bring us closer to the prosperous, equitable and safe future that we all hope for whoever takes office in 2025 and beyond.
Getting Federal Hiring Right from the Start
Validating the Need and Planning for Success in the Federal Hiring Process
Most federal agencies consider the start of the hiring process to be the development of the job posting. However, the federal hiring process really begins well before the job is posted and the official clock starts. There are many decisions that need to be made before an agency can begin hiring. These decisions have a number of dependencies and require collaboration and alignment between leadership, program leaders, budget professionals, hiring managers, and human resource (HR) staff. What happens in these early steps can not only determine the speed of the hiring process, but the decisions made also can cause the hiring process to be either a success or failure.
In our previous blog post, we outlined the steps in the federal hiring process and identified bottlenecks impacting the staffing of roles to support permitting activities (e.g., environmental reviews). This post dives into the first phase of the process: planning and validation of the hiring need. This phase includes four steps:
- Allocate Budget for Program Staffing and Workload
- Validate Hiring Need Against Workforce, Staffing, and Recruiting Plans
- Request Personnel Action to Fill the Job
- Launch Recruiting Efforts for the Position
Clear communication and quality collaboration between key actors shape the outcomes of the hiring process. Finance staff allocate the resources and manage the budget. HR workforce planners and staffing specialists identify the types of positions needed across the agency. Program owners and hiring managers define the roles needed to achieve their mission and goals. These stakeholders must work together throughout this phase of the process.
Even with collaboration, challenges can arise. For example, there may be:
- A lack of clarity in the budget appropriation and transmission regarding how the funds can be used for staffing versus other program actions;
- Emergent hiring needs from new legislation or program changes that do not align with agency workforce plans, meaning the HR recruiting and hiring functions are not prepared to support these new positions; and
- Pressure from Congressional appropriators and the Office of Management and Budget (OMB) to speed up hiring and advance implementation, which is particularly acute with specific programs named in legislation;
- New tools outside of the boundaries of individual staffing (e.g., shared certificates of eligibles) that need to be considered and integrated into this phase.
Adding to these challenges, the stakeholders engaging in this early phase bring preconceptions based on their past experience. If this phase has previously been delayed, confusing, or difficult, these negative expectations may present a barrier to building effective collaboration within the group.
Breaking Down the Steps
For each step in the Planning and Validation phase, we provide a description, explain what can go wrong, share what can go right, and provide some examples from our research, where applicable. This work is based on extensive interviews with hiring managers, program leaders, staffing specialists, workforce planners and budget professionals as well as on-the-job experience.
Step I. Allocate Budget for Program Staffing and Workload
In this first step, the agency receives budget authorization or program direction funding through OMB derived from new authorizing legislation, annual appropriations, or a continuing resolution. Once the funds are available from the Treasury Department, agency budget professionals allocate the resources to the particular programs inside the agency. They provide instructions regarding how the money is to be used (e.g., staffing, contracting, and other actions to support program execution). For example, the Bipartisan Infrastructure Law (BIL) provided funding for grants to build cell towers and connections for expanding internet access to underserved communities. This included a percentage of funds for administration and program staffing.
In an ideal world, program leaders could select the best mix of investments in staffing, contracting, equipment, and services to implement their programs efficiently and effectively. They work toward this in budget requests, but in the real world, some of these decisions are constrained by the specifics of the authorizing legislation, OMB’s interpretation, and the agency’s language in the program direction.
What Can Go Wrong
- Prescriptive program direction funding can limit the options of program managers and HR leaders to craft the workforce for the future. In some cases, the legislation even identifies types of people to hire or the hiring authority to be used (e.g., Excepted Service, Competitive Service, Direct Hire Authority, etc.). This limits the program leaders’ options to build or buy the resource solutions that will work best for them.
- Legislation can be ambiguous regarding how programs can use the funding for staffing. This delays implementation because it requires deliberation by OMB, the agency budget function, program leaders, and even the agency attorneys to determine what is permissible with the funding. This can also increase risk aversion as agency leaders have grown concerned with trespassing on the Anti-Deficiency Act, which prohibits federal agencies from obligating or expending federal funds in advance or in excess of an appropriation, and from accepting voluntary services. For example, with the Inflation Reduction Act (IRA) funding, one agency we spoke with decided to only authorize term hires because of the time-limited nature of the funding, despite having attrition data that predicted permanent positions would become available in the coming years. This can limit recruiting to only those willing to take temporary positions and reduce the ability to fill permanent, competitive roles.
- Delays between the passing of legislation, Treasury Department authorization, and OMB budget direction can create impatience and frustration by Congressional appropriators and agency leaders who want to fill jobs and implement intended programs. This pressures program leaders and HR specialists to make faster, sometimes suboptimal, decisions about who to hire and the timeline. They tend to proceed with the positions they already have, instead of making data-based decisions to match future workload with their hiring targets. In one case, a permitting hiring manager under this kind of pressure wanted to hire an Environmental Protection Specialist, but did not have a current PD or recruiting strategy. They opted for a management analyst position for which they already had a PD because they could hire for this position faster.
What Can Go Right
- Budget/Legislative Integration: Agency Chief Financial Officers (CFOs), program leaders and Legislative Affairs consult with each other to anticipate the impacts of new legislation and changes to budget language that alter resource management and staffing decisions. For example, one agency we spoke with anticipated the increased demand for HR services resulting from the yet-to-be passed BIL, and thus used existing open positions to hire the HR staff needed to recruit and hire the hundreds of new staff to support the legislation.
- Clear Guidance: Establishing clear budget guidance as early as possible and anticipating upcoming changes helps program and HR leaders plan for and implement optimal program resources. This frequently requires collaboration and consultation with all the parties involved in resource decisions, especially when new legislative mandates are ambiguous or provide no direction on resource use. In one of our discussions with a science agency, we learned that the agency engaged in collaborative negotiations across its programs to allocate the resources from the Inflation Reduction Act (IRA) in the absence of clear legislative direction.
Step II. Validate Hiring Need Against Workforce, Staffing, and Recruiting Plans
After receiving their budget allocation, program leaders validate their hiring need by matching budget resources with workload needs. A robust workforce plan becomes useful, as it allows leaders to identify gaps in the current workforce, workload, and recruiting plans and future workload requirements. Workforce plans that align with budget requests and anticipate future needs enable HR specialists and hiring managers to quickly validate the hiring need and move to request the personnel action.
What Can Go Wrong
- Frequently, workforce plans do not address emergent needs coming from new legislation or abrupt program changes. This is often due to rapid technology changes in the job (e.g., use of geographical information systems or data analysis tools), dynamism in the external environment, or unfunded mandates. This means program leaders and hiring managers need to quickly adapt their workload estimates and workforce configurations to match these new needs.
- Ambiguity in the legislative intent for staffing can extend into this step. This creates a delay as the program leads work to build consensus on the positions needed, the hiring authorities to be used, and the timeline for bringing new candidates onboard.
- If program leaders have been constrained in backfilling open positions (due to previous budget issues) these immediate needs limit their options to configure a workforce for the future. When coupled with competition across the agency for resources and a lack of workforce planning data, program leaders often sacrifice longer term, sustainable workforce needs for short-term solutions.
What Can Go Right
- Readiness: A mature process in which workforce planners, legislative analysts, and program leaders are anticipating and addressing changes in legislation and their external environment reduces surprises and enables HR staff and program managers to adapt when new staffing or changes are required. In one interview, a program leader described using empirical data on key workload indicators to develop workload projections and determine the positions needed for implementing their program requirements.
- Strike Teams: When legislation or outside changes result in a hiring surge, successful agencies form strike teams with sponsorship from senior leaders. These strike teams pull staff from across the agency – leaders, program leaders, HR leaders and implementers – to focus on meeting the demands of the hiring surge. In response to the infrastructure laws, affected agencies were able to accelerate hiring and target key positions with these teams. Many agencies are doing this to address the AI talent surge right now.
- Integration with Strategy Development: The best workforce planning emerges when key actors are embedded into the agency’s strategy; each strategic goal has a workforce component. Using scenario planning, simulation, and other foresight tools agencies can develop adaptive, predictive workforce plans that model the workforce of the future and focus on the skills needed across the agency to sustain and thrive in achieving its mission. When the future changes, the agency is ready to pivot. OPM’s Workforce of the Future Playbook moves in this direction.
Step III. Request Personnel Action to Fill the Job and Launch Recruiting Efforts for the Position
Note: Requesting personnel action to fill the job is a relatively straightforward step, so we have combined it with launching the recruiting process for simplification.
In most agencies, the hiring manager or program leader fills out an SF-52 form to request the hiring action for a specific position. This includes defining the position title, occupation, grade level, type of position, agency, location, pay plan, and other pertinent information. To do this, they verify that the funding is available and they have the budget authority to proceed.
Though recruiting can begin before and after this step, this is the chance to begin recruiting in earnest. This can involve activating agency HR staff, engaging contract recruiting resources if they are available, preparing and launching agency social media announcements, and notifying recruitment networks (e.g., universities, professional organizations, alumni groups, stakeholders, communities of practice, etc.) of the job opening.
What Can Go Wrong
- If a hiring manager intimates that a potential candidate has an “inside track” on a position or promises that a candidate will be hired. These trespass on Merit Systems Principles and Prohibited Personnel Practices can result in financial damage to the agency and censure for the hiring manager.
- When an agency lacks recruiting resources and network connections, especially for highly specialized roles or a talent surge, this hinders agencies from reaching the right communities to attract strong applicants and restricts the applicant pool.
- Segmented recruiting to just HR and its resources results in a lack of expectation that the hiring manager plays a key role in recruiting and actively promotes the job to their networks.
- At any point in the process, funding can be pulled and the personnel action will need to be canceled. This disheartens the hiring manager and HR staff, who are ready to start the hiring process.
What Can Go Right
- Build The Pipeline: Hiring managers and recruiters who build and maintain pipelines of potential applicants for key positions have a ready base to begin outreach. This is permissible as long as there is no expectation that those on this list will receive any preferential treatment, as stated above. For example, in our discussion with one land-management agency, we learned that they keep in touch with potential candidates by sharing periodic updates on their programs and job opportunities. This continues to engage a pool of candidates and provides access to an interested community when launching a new position.
- Build Enthusiasm For The Job Across The Ecosystem: Rallying peers, fellow alumni, agency leaders, universities, contractor contacts, and others across HR and program networks to build enthusiasm for the open position and joining the agency. One sub-agency office we met promotes its positions on a variety of public sites (i.e., LinkedIn, Instagram, Facebook, and their website).
- Direct and Sustained Attention to Recruiting: Agencies that set clear expectations for hiring manager engagement in recruiting fare better at attracting qualified candidates because the hiring manager can directly speak to the job opportunity.
- Tell the Story: Hiring managers and recruiters that tell a compelling story of the agency and the importance of this job to the mission help potential applicants see themselves in the role and their potential impact, which increases the likelihood that they will apply.
Conclusion
Following What Can Go Right practices in this beginning phase can reduce the risk of challenges emerging later on in the hiring process. Delays in decision making around budget allocation and program staffing, lingering ambiguity in the positions needed for programs, and delayed recruiting activities can lead to difficulties in accessing the candidate pools needed for the roles. This ultimately increases the risk of failure and may require a restart of the hiring process.
The best practices outlined here (e.g., anticipating budget decisions, adapting workforce plans, and expanding recruiting) set the stage for a successful hiring process. They require collaboration between HR leaders, recruiters and staffing specialists, budget and program professionals, workforce planners, and hiring managers to make sure they are taking action to increase the odds of hiring a successful employee.
The actions that OPM, the Chief Human Capital Officers Council (CHCO), their agencies, and others are taking as a result of the recent Hiring Experience Memo support many of the practices highlighted in What Can Go Right for each step of the process. Civil servants should pay attention to OPM’s upcoming webinars, guidance, and other events that aim to support you in implementing these practices.
As noted in our first blog on the hiring process for permitting talent, close engagement between key actors is critical to making the right decisions about workforce configuration and workload management. Starting right in this first phase increases the chances of success throughout the hiring process.
Democratizing Hiring: A Public Jobs Board for A Fairer, More Transparent Political Appointee Hiring Process
Current hiring processes for political appointees are opaque and problematic; job openings are essentially closed off except to those in the right networks. To democratize hiring, the next administration should develop a public jobs board for non-Senate-confirmed political appointments, which includes a list of open roles and job descriptions. By serving as a one-stop shop for those interested in serving in an administration, an open jobs board would bring more skilled candidates into the administration, diversify the appointee workforce, expedite the hiring process, and improve government transparency.
Challenge and Opportunity
Hiring for federal political appointee positions is a broken process. Even though political appointees steer some of the federal government’s most essential functions, the way these individuals are hired lacks the rigor and transparency expected in most other fields.
Political appointment hiring processes are opaque, favoring privileged candidates already in policy networks. There is currently no standardized hiring mechanism for filling political appointee roles, even though new administrations must fill thousands of lower-level appointee positions. Openings are often shared only through word-of-mouth or internal networks, meaning that many strong candidates with relevant domain expertise may never be aware of available opportunities to work in an administration. Though the Plum Book (an annually updated list of political appointees) exists, it does not list vacancies, meaning outside candidates must still have insider information on who is hiring.
These closed hiring processes are deeply problematic because they lead to a non-diverse pool of applicants. For example, current networking-based processes benefit graduates of elite universities, and similar networking-based employment processes such as employee referral programs tend to benefit White men more than any other demographic group. We have experienced this opaque process firsthand at the Aspen Tech Policy Hub; though we have trained hundreds of science and technology fellows who are interested in serving as appointees, we are unaware of any that obtained political appointment roles by means other than networking.
Appointee positions often do not include formal job descriptions, making it difficult for outside candidates to identify roles that are a good fit. Most political appointee jobs do not include a written, formalized job description—a standard best practice across every other sector. A lack of job descriptions makes it almost impossible for outside candidates utilizing the Plum Book to understand what a position entails or whether it would be a good fit. Candidates that are being recruited typically learn more about position responsibilities through direct conversations with hiring managers, which again favors candidates who have direct connections to the hiring team.
Hiring processes are inefficient for hiring staff. The current approach is not only problematic for candidates; it is also inefficient for hiring staff. Through the current process, PPO or other hiring staff must sift through tens of thousands of resumes submitted through online resume bank submissions (e.g. the Biden administration’s “Join Us” form) that are not tailored to specific jobs. They may also end up directly reaching out to candidates that may not actually be interested in specific positions, or who lack required specialized skills.
Given these challenges, there is significant opportunity to reform the political appointment hiring process to benefit both applications and hiring officials.
Plan of Action
The next administration’s Presidential Personnel Office (PPO) should pilot a public jobs board for Schedule C and non-career Senior Executive Service political appointment positions and expand the job board to all non-Senate-confirmed appointments if the pilot is successful. This public jobs board should eventually provide a list of currently open vacancies, a brief description for each currently open vacancy that includes a job description and job requirements, and a process for applying to that position.
Having a more transparent and open jobs board with job descriptions would have multiple benefits. It would:
- Bring in more diverse applicants and strengthen the appointee workforce by broadening hiring pools;
- Require hiring managers to write out job descriptions in advance, allowing outside candidates to better understand job opportunities and hiring managers to pinpoint qualifications they are looking for;
- Expedite the hiring process since hiring managers will now have a list of qualified applicants for each position; and
- Improve government transparency and accessibility into critical public sector positions.
Additionally, an open jobs board will allow administration officials to collect key data on applicant background and use these data to improve recruitment going forward. For example, an open application process would allow administration officials to collect aggregate data on education credentials, demographics, and work experience, and modify processes to improve diversity as needed. Having an updated, open list of positions will also allow PPO to refer strong candidates to other open roles that may be a fit, as current processes make it difficult for administration officials or hiring managers to know what other open positions exist.
Implementing this jobs board will require two phases: (1) an initial phase where the transition team and PPO modify their current “Join Us” form to list 50-100 key initial hires the administration will need to make; and (2) a secondary phase where it builds a more fulsome jobs board, launched in late 2025, that includes all open roles going forward.
Phase 1. By early 2025, the transition team (or General Services Administration, in its transition support capacity) should identify 50-100 key Schedule C or non-career Senior Executive service hires they think the PPO will need to fill early in the administration, and launch a revised resume bank to collect applicants for these positions. The transition team should prioritize roles that a) are urgent needs for the new administration, b) require specialized skills not commonly found among campaign and transition staff (for instance technical or scientific knowledge), and c) have no clear candidate already identified. The transition team should then revise the current administration’s “Join Us” form to include this list of 50-100 soon-to-be vacant job roles, as well as provide a 2-3 sentence description of the job responsibilities, and allow outside candidates to explicitly note interest in these positions. This should be a relatively light lift, given the current “Join Us” form is fairly easy to build.
Phase 2. Early in the administration, PPO should build a larger, more comprehensive jobs board that should aim to go live in late 2025 and includes all open Schedule C or non-Senior Executive Service (SES) positions. Upon launch, this jobs board should include open jobs for whom no candidate has been identified, and any new Schedule C and non-SES appointments that are open going forward. As described in further detail in the FAQ section, every job listed should include a brief description of the position responsibilities and qualifications, and additional questions on political affiliation and demographics.
During this second phase, the PPO and the Office of Personnel Management (OPM) should identify and track key metrics to determine whether it should be expanded to cover all non-Senate confirmed appointments. For example, PPO and OPM could compare the diversity of applicants, diversity of hires, number of qualified candidates who applied for a position, time-to-hire, and number of vacant positions pre- and post-implementation of the jobs board.
If the jobs board improves key metrics, PPO and OPM should expand the jobs board to all non-Senate confirmed appointments. This would include non-Senate confirmed Senior Executive Service appointee positions.
Conclusion
An open jobs board for political appointee positions is necessary to building a stronger and more diverse appointee workforce, and for improving government transparency. An open jobs board will strengthen and diversify the appointee workforce, require hiring managers to specifically write down job responsibilities and qualifications, reduce hiring time, and ultimately result in more successful hires.
This action-ready policy memo is part of Day One 2025 — our effort to bring forward bold policy ideas, grounded in science and evidence, that can tackle the country’s biggest challenges and bring us closer to the prosperous, equitable and safe future that we all hope for whoever takes office in 2025 and beyond.
An open jobs board will attract many applicants, perhaps more than the PPO’s currently small team can handle. If the PPO is overwhelmed by the number of job applicants it can either directly forward resumes to hiring managers — thereby reducing burden on PPO itself — or consider hiring a vetted third-party to sort through submitted resumes and provide a smaller, more focused list of applicants for PPO to consider.
PPO can also include questions to enable candidates to be sorted by political experience and political alignment, so as (for instance) to favor those who worked on the president’s campaign.
Both phases of our recommendation would be a relatively light lift, and most costs would come from staff time. Phase 1 costs will solely include staff time; we suspect it will take ⅓ to ½ of an FTE’s time over 3 months to source the 50-100 high-priority jobs, write the job descriptions, and incorporate them into the existing “Join Us” form.
Phase 2 costs will include staff time and cost of deploying and maintaining the platform. We suspect it will take 4-5 months to build and test the platform, and to source the job descriptions. The cost of maintaining the Phase 2 platform will ultimately depend on the platform chosen. Ideally, this jobs board would be hosted on an easy-to-use platform like Google, Lever, or Greenhouse that can securely hold applicant data. If that proves too difficult, it could also be built on top of the existing USAJobs site.
PPO may be able to use existing government resources to help fund this effort. The PPO may be able to pull on personnel from the General Services Administration in their transition support capacity to assist with sourcing and writing job descriptions. PPO can also work with in-house technology teams at the U.S. Digital Service to actually build the platform, especially given they have considerable expertise in reforming hiring for federal technology positions.
New Nuclear Requires New Hiring at the NRC
The next generation of nuclear energy deployment depends on the Nuclear Regulatory Commission’s (NRC) willingness to use flexible hiring authorities to shape its workforce. Many analysts and policymakers propose increasing nuclear power production to ensure energy security and overall emissions reduction, and the U.S. recently joined 20 other countries in a pledge to triple global nuclear energy capacity by 2050. Additional nuclear deployment at this scale requires commercializing advanced reactor concepts or reducing capital costs for proven reactor technologies, and these outcomes rely on the capacity of the NRC to efficiently license and oversee a larger civilian nuclear industry. The ADVANCE Act, which became law in July, 2024, empowers the agency to accelerate licensing processes, mandates a new mission statement that reflects the benefits of nuclear energy, and provides additional direction to existing hiring flexibilities authorized by the Atomic Energy Act (AEA) of 1954. To meet expected demand for licensing and oversight, the NRC should not hesitate to implement new hiring practices under this direction.
The potential of the ADVANCE Act’s provisions should be understood in context of NRC’s existing authorities, practices, and history. NRC is exempt from the federal competitive hiring system for most positions. When Congress created the NRC in 1974 as a partial replacement of the Atomic Energy Commission (AEC), it maintained AEA provisions that allowed the AEC to hire without regard to civil service laws. Most NRC positions are in the Excepted Service, a category of positions across the federal workforce exempt from competitive hiring, which is particularly useful for highly-skilled positions that are impracticable to assess using traditional federal examining methods. The AEA allows NRC to hire staff to the Excepted Service provided salaries do not exceed grade 18 of the General Schedule (GS) (GS-16-18 were replaced with the Senior Executive Service in 1978) for scientific and technical positions and provided salaries for other positions follow the General Schedule when the occupation is comparable. Other agencies can hire to the Excepted Service in limited circumstances such as for candidates that are veterans or for specific occupations defined by the Office of Personnel Management (OPM).
Non-Competitive Hiring In Practice
Based on a review of NRC policies, procedures, and reports, NRC underuses its non-competitive hiring authorities provided under the AEA. Management Directives (or MDs, NRC’s internal policy documents) repeatedly state that NRC is exempt from competitive hiring under the AEA while outlining procedures that mirror government-wide practices derived from other laws and regulations such as the Senior Executive Service, Administrative Judges, experts and consultants, advisory committee members, and veterans, which are common flexible hiring pathways available to other agencies. MD 10.1 outlines NRC’s independent competitive merit system that generally follows OPM’s general schedule qualification standards. MD 10.13 on NRC’s non-competitive hiring practices under AEA authority is limited to part-time roles and student programs. While the policy includes a disclaimer that it covers only the most common uses, it does not include guidance on applying non-competitive hiring to other use cases.
The NRC has also been slow to reconcile its unique flexible hiring authorities with OPM Direct Hire Authority (DHA), a separate expedited process to hire to the Competitive Service. As far back as 2007, NRC hiring managers and human resources reported in Government Accountability Office interviews that DHA was highly desired and the agency was exploring how to obtain the authority. OPM denied NRC’s request for DHA the year before because it determined that it does not apply to NRC’s already-excepted positions under the AEA. NRC decided to replicate its own version of DHA that follows OPM’s restrictions for hiring of certain occupational categories. While this increased flexibility for hiring managers, a 2023 OIG audit found confusion among staff, managers, and directors about which laws and internal policies applied to DHA.
Making Sense of the ADVANCE Act
As NRC updates guidance on its version of DHA for hiring managers, the ADVANCE Act provides NRC with more direction for hiring to the Excepted Service. The law creates new categories of hires for positions that fill critical needs related to licensing, regulatory oversight, or matters related to NRC efficiency if the chair and the Executive Director for Operations (EDO) agree on the need. It specifies that the hires should be diverse in career level and have salaries commensurate with experience, with a maximum matching level III of the Executive Schedule. Additional limitations on the number of hires fall into two categories. The first category limits use of the authority to 210 hires at any time. The second category limits use of the authority to an additional 20 hires each fiscal year which are limited to a term of four years. The total number of staff serving at one time under the second category could reach 80 appointments if the authority is used to the maximum over four consecutive years. If NRC maximizes hiring in both categories each year for at least 4 years, the total number of staff serving at one time could reach 290, which is almost 7% of the current total NRC workforce. Several analyses and press releases mischaracterized or overlooked the specifics of these provisions, reporting the total number of 120 for the number of appointments in the first category, which could be a typo of 210 or a figure derived from a prior draft version of the bill. Appropriations are provided in NRC’s normal process of budget recovery through fees charged to license applicants.
The Regulatory Workforce for the Next Generation of Nuclear Power Plants
The capacity of the NRC to license new nuclear power plants and provide oversight to a larger number of operating reactors impacts the viability of nuclear power as part of the U.S.’s abundant and reliable energy system. For decades, the AEA has provided NRC staff with unique flexibility to shape a workforce to regulate the civilian nuclear energy and protect people and the environment. Under recent direction and specificity from Congress, the EDO should not hesitate to hire staff in new, specialized positions across the agency that are dedicated to implementing updates to licensing and oversight as mandated by the ADVANCE Act. In parallel, the EDO should work with the Office of Human Resources to promote NRC’s version of DHA to hiring managers more widely to solve long-standing hiring challenges for hard-to-recruit positions. Effective use of NRC’s broad hiring flexibilities are critical to realizing the next generation of nuclear energy deployment.
Many Chutes and Few Ladders in the Federal Hiring Process
How hard can it be to hire into the federal government? Unfortunately, for many, it can be very challenging. A recent conversation with a hiring manager at a federal regulatory agency, shed light on some of the difficulties experienced in the hiring process.
A Hiring Experience
This hiring manager – let’s call her Alex – needed to hire someone to join her team and support environmental review efforts (e.g., reviewing the impact of building a road near a wetland) towards the end of 2023. It was a position she had hired for previously, and she had a strong understanding of the skills and knowledge that a candidate would need to be successful in the role.
Luckily, she did not need to create a new job description, classify the position, or create a new assessment. Instead, she was able to use the previous job description, job analysis, and assessment, only making small tweaks. This meant that she just needed to work with the HR Specialist (personnel who provide human resource management services within their agency) to finalize the Job Opportunity Announcement (JOA).
This was happening in December and given the holidays, she decided to wait on posting the JOA until the new year. They posted the announcement in early January and closed the application a week later. Alex publicized the opening through her network on LinkedIn and through other LinkedIn pages.
Anxious to bring a new teammate on board, Alex was quite frustrated to not receive a certified list of candidates from the HR Specialist until four months later. And when she began her review of the candidates, she was surprised to find only one applicant with the experience and skills she was looking for in the role. Alex reached out to the candidate, but learned that they had already accepted a different role.
Feeling disheartened, Alex contacted the HR Specialist to ask for a second list of candidates, explaining the incompatibility of the other applicants in the initial list. Alex waited until June to receive the second list, now six months past the posting date, but she was excited to see several qualified candidates for the role.
Following their evaluation process, Alex made an offer to a candidate from the list. With the tentative offer accepted, they started the background check, which took about two months. The candidate finally started in September, nine months after posting the position.
Now, what happened? Why did it take nine months to fill this position, especially when the job announcement only required small changes?
Mapping the Hiring Process
In our recent blog post, we shared how difficult it is to hire into the federal government and cited a number of different challenges (e.g., outdated job descriptions, reclassifying roles, defining an assessment strategy, etc.) hindering the government from building talent capacity. We decided to map out the federal government’s competitive hiring process to illustrate how the hiring process typically works and where pain points often emerge. Through research (e.g., OPM’s Hiring Process Analysis Tool), expert feedback, and practitioner discussions (e.g., interviews with hiring managers, HR specialists, and leaders involved in permitting activities), we outlined the main steps of the hiring process from workforce planning through candidate selection and onboarding. And we found the process to look similar to a game of Chutes and Ladders.
As you’ll see, the hiring process is divided into four major phases: (1) aligning the workforce plan and validating the hiring need, (2) developing and posting a job opportunity announcement, (3) assessing the candidates, and (4) selecting a candidate and making an offer. Distributed throughout this process, we identified nine primary pain points that drive the majority of delays experienced by civil servants.
In the first phase, the major challenges experienced are receiving the funding to begin the hiring process and realigning the workforce plan to account for the new role, especially when there is a talent surge that was unanticipated. In the case of environmental permitting, the Inflation Reduction Act (IRA) and Bipartisan Infrastructure Law (BIL) provided significant funding to support talent acquisition, but agencies had not planned for the talent surge. These new talent needs did not align with their existing workforce plans nor their capacity to recruit, source, assess, and bring new staff onboard.
Additionally, budget availability has also caused a number of delays. The new legislation only provides short-term funding for talent or in other cases, is unclear how the funds can be used for staffing. As a result, agencies have hesitated in hiring. They are left weighing the tradeoffs of hiring for full time employees with uncertain future funding or hiring for term positions (i.e., roles with a limited duration). Analyzing retention and retirement rates have helped some agencies navigate this decision, but the desire to avoid future layoffs combined with the risk averse culture has made the process difficult. Some have decided to hire for term positions, but have struggled in recruiting talent interested in a short-term role. Ultimately, this short-term funding does not help address long-term talent capacity gaps.
In the second phase of the process, the pain points center around developing and preparing the final job opportunity announcement (JOA). This can be delayed if there is not a position description that accurately captures the role, there is not a strong assessment strategy, or the HR Specialist and Hiring Manager disagree on the language to be used in the announcement.
With permitting-related positions, many agencies have been looking to hire for interdisciplinary positions that have a range of expertise. OPM, the Permitting Council, and agencies have worked to create interdisciplinary position descriptions and announcements across technical disciplines. Developing the job descriptions, confirming the job duties, and formulating an assessment strategy takes more time, ultimately resulting in a longer time to hire.
Even for positions that are more regularly used across agencies (e.g., Environmental Protection Specialist) descriptions may be available and up to date, but there may not be an assessment for a particular grade. For example, OPM and the Permitting Council collaborated to create a pooled hiring, cross-government announcement for a multi-grade Environmental Protection Specialist (EPS). This allowed for one JOA to produce a list of candidates that many agencies could use for hiring. Yet the assessment remained somewhat of a bottleneck because there were not standard assessments available for each grade (e.g., GS-5-14) in the JOA, which required more time for assessment development. This is not unique; for many positions, standard assessments do not exist for each grade.
In the third phase, the primary challenge is a lack of qualified candidates. Hiring managers receive a list of candidates (i.e., certificate list) who should meet the requirements of the position, but that is not always the case. This can result from a number of issues ranging from the use of self-assessments and HR Specialists lacking the expertise to screen resumes to insufficient recruiting efforts.
In discussions with civil servants looking to hire for permitting-related positions, we have heard these challenges. Some agencies have struggled to make time for efforts given their limited capacity, resulting in a limited applicant pool. Alex’s story provides another example. Alex and their HR Specialist selected a self-assessment strategy, where applicants report their level of experience and skills on a number of questions related to the role. Both self-inflation and humility can distort these scores, resulting in qualified candidates not making it through the process. In reviewing the first certification list, Alex explained being surprised to see individuals with resumes unrelated to the role. This likely resulted from inaccurate self-assessment scores combined with a lack of expertise among the HR Specialist to effectively screen the resumes for the position. Receiving a certificate list with unqualified candidates can significantly delay the process, and in Alex’s case, result in another two month delay.
In the last phase of the process, delays often result from candidates declining their offer and the time required for background checks. Candidate declines can be very demotivating for a Hiring Manager who is excited to bring on the candidate they selected. Candidate declinations are a challenge for permitting-related positions. This is often due to constraints in negotiating salaries and relocation requirements, especially when candidates are asked to move to an area with a high cost of living. With today’s high interest rates, some candidates are just unable to move given the federal government’s stagnant pay structure.
Improving Alex’s Experience
Thinking back to Alex, this process highlights some areas where the process went astray, particularly with the assessment and HR Specialist screening. These issues can be solved through skills-based hiring and better assessment tools such as Subject Matter Expert Qualification Assessment (SME-QA) (i.e., a process that incorporates subject matter expert resume reviews into the screening process). However, an often-overlooked challenge, not highlighted in the process map, is the relationship between the Hiring Manager and HR Specialist.
The breakdown in communication between HR Specialists and Hiring Managers is not uncommon. Building a strong relationship and shared ownership across the hiring process is key to success. In Alex’s case, she was discouraged from reaching out to the HR Specialist with questions because of the HR team’s limited capacity; the team was centralized across their organization and responsible for servicing many offices. This left Alex frustrated. The process felt like a black box, leaving her with no insight as she waited for her certificate list to eventually arrive. A kickoff meeting with the HR Specialist to align on a timeline, establish roles and responsibilities, and form a line of communication to share updates throughout the process could have helped open and shine light in the black box, fostering a collaborative relationship to identify and mitigate issues as they arose throughout the process.
Summary
When we take a step back and look at this hiring process, it can feel daunting. The average time to hire one candidate is 101 days. In comparison, the private sector takes less than half the time. While it may not be possible for this current process to meet the private sector’s timeline, there are things that can be done to streamline today’s process. In our next series of blog posts, we will dive into each phase in more detail and highlight short-term solutions for hiring managers, HR specialists, program managers, and budget personnel to bypass these chutes — and focus on the ladders.
We Can’t Build Things if We Don’t Fix Government Hiring
In the last three years, the Biden Administration has passed a wave of legislation to address infrastructure, climate, and economic vulnerabilities: the Bipartisan Infrastructure Law (BIL), the Inflation Reduction Act (IRA), and the CHIPS and Science Act (CHIPS). These key laws provide funding and support to rebuild bridges, increase internet access, replace aging water systems, invest in clean energy technologies, build advanced semiconductor factories, and much more. These projects can improve the lives of all Americans, but all have one common implementation bottleneck: permitting.
Permits underpin many of these projects because they are required for the use of land and other resources under the National Environmental Policy Act (NEPA), National Historic Preservation Act of 1966, and other laws. This means that before building can begin, environmental specialists, scientists, engineers, attorneys, and other experts need to form federal agency permitting teams to conduct environmental assessments, analyses, community engagement, and legal reviews to provide the required permits and authorizations.
Prior to these new bills passing, the federal permitting workforce was already overwhelmed, according to agency professionals. With the implementation of BIL, IRA, and CHIPS, the demand for permitting has only ballooned, driven by these investments in our future; changing laws, regulations, and policies impacting permitting; and the need for more environmental reviews and authorizations. Additionally, improving existing processes and technology tools to increase transparency and manage the permitting workload has engendered complexity. Not only does this further the need for new talent and skill sets that vary from traditional permitting teams, but it also leads to thousands of new customers beginning new, modernized processes. The Permitting Dashboard, owned by the Permitting Council, illustrates the status of some permitting projects and shows over 7,400 permitting projects planned, in progress, or paused as of September 2024. These demands far exceed the current workforce capacity.
The federal government is looking to address their surge hiring needs, but have run into challenges. In FY24, there were just under 11,000 full time employee permitting roles anticipated to be hired. However, hiring efforts have run into a number of barriers. Process delays caused by siloed ownership across the hiring process and outdated job descriptions; finding, selecting, or creating an assessment strategy; a need to reclassify roles; required multi-stakeholder reviews; and background checks have all slowed progress. Many of these have been exacerbated by the need for interdisciplinary permitting roles. Appropriation delays, misunderstanding regarding hiring flexibilities and authorities, and insufficient candidate pools have presented additional challenges for HR leaders, hiring managers, and HR specialists to navigate together. Additionally, the type of permitting work conducted and thus, the hiring needs, vary across agencies based on their mission and role in the permitting process, presenting challenges for collaboration and centralized solutions. Outdated federal hiring policies limit agency’s ability to recruit in a more competitive and geographically dispersed manner.
Most of these hiring challenges are not unique to permitting. Rather, they illustrate the pain points experienced by hiring managers, HR specialists, and HR leaders across government. Permitting hiring challenges are merely a microcosm of federal hiring and can serve as an example to identify critical talent reforms.
In the short term, all agencies involved in the permitting process need to prioritize hiring for permitting roles. The Biden Administration, agency leadership, and the Office of Personnel Management (OPM) need to be focused on finding solutions to address these process bottlenecks, and agencies should be looking for opportunities to collaborate and support their shared hiring goals through activities such as, pooled hiring, shared certifications, and standardized agency job descriptions. Implementation of the guidance and recommendations in a recent OPM-OMB Memo on Improving the Federal HIring Experience will help close many of these hiring challenges for agency permitting teams.
Without the permitting workforce needed for implementation, the American public will not reap the benefits of this new legislation. A diversified energy portfolio, improved and safe transportation systems, rural broadband access, resilient supply chains, and clean, accessible water will remain unattainable. The federal hiring process is the linchpin to onboarding this critical talent, and agency leaders are key to prioritizing these efforts. Our nation has not had this opportunity for decades; we do not want to let this moment pass. But if we are not able to build the government capacity needed for implementation, the impact of this historic legislation will go unrealized.