Jennifer Pahlka is a senior fellow with the Federation of American Scientists and the author of Recoding America: Why Government is Failing in the Digital Age and How We Can Do Better. She founded Code for America and led the organization for ten years. She has served as U.S. Deputy Chief Technology Officer, where she helped found the United States Digital Service, and on the Defense Innovation Board. She has received the Skoll Award for Social Entrepreneurship, and was named by Wired as one of the 25 people who has most shaped the past 25 years.
Changing how the program educates, funds, and assesses agencies will build internal capacity and deliver continuous improvement.
How do you create a tool for all types of users to navigate supply chain issues and logistics problems? With collaboration and innovation.
Read FAS Senior Policy Fellow Jennifer Pahlka’s testimony on Harnessing AI to Improve Government Services and Customer Experience here.