John Marshall is a passionate advocate of shared services and their potential to transform government efficiency and effectiveness. He has published articles, testified to Congress and advised the White House and other government leaders about them.
John founded the Shared Services Leadership Coalition in 2014 to leverage thought leadership from industry and the “good government” community in educating decisionmakers and establishing policies necessary to accelerate Federal shared services implementation and create a dynamic, public-private shared services marketplace.
John has previously served in Federal practice leadership and corporate strategy roles with IBM and CGI; as adviser to the Chairman of the US Senate Committee on Governmental Affairs; and at OMB when payroll shared services began in the mid-1980s. He has served as CEO of the Federal Crop Insurance Corporation and as chief management officer of the US Agency for International Development and the agency now known as the USDA Farm Service Agency – roles in which he also served on the boards of the State Department’s overseas interagency shared services organization, and USDA departmental and interagency shared services.
John has served on numerous advisory boards and commissions appointed by Congress, the Governor of Virginia and the Arlington County (Virginia) Board of Supervisors. A native of Omaha, Nebraska, he has BA and MBA degrees from the University of Virginia. He lives in McLean, Virginia and is an avid Washington Nationals baseball fan and fly fisherman. He and his wife, Charlotte, enjoy classical music and traveling to enjoy the outdoors and explore beautiful places around the world.